Local Orders (Australia):

All our Australian orders are shipped via Australia Post. All Australian orders are tax-inclusive and will not incur any additional charges.

• We charge a flat rate of $10AUD for all Australian orders.
• Orders valued over $300AUD qualify for free shipping

International Orders (US):

Our international orders are shipped via Australia Post or DHL. Please note, all international orders shipped to the us are Delivered Duty Paid. This means that taxes and duties will be charged at checkout (once you have filled in your address).

• We charge a flat rate of $75AUD for all international orders. (this includes the $35AUD handling fee that AU post leverages on imports to the US)

International Orders(Excluding US):

Our international orders are shipped via Australia Post or DHL. Please note all international orders are tax-exclusive. This means that taxes and duties will be levied on import according to the rules and regulations of your local government. These fees vary from country to country, and LaKoèn does not bear any responsibility for these charges.

• We charge a flat rate of $40AUD for all international orders.

Local Orders (Australia):

All local orders are delivered via Australia Post, and ordinarily take 2-4 working days from dispatch to delivery.

International Orders:

All International orders are delivered via Australia Post, and ordinarily take 10-18 working days from dispatch to delivery.

International orders delivered via DHL (Express Shipping), ordinarily take 4-8 working days from dispatch to delivery.

Please note that delivery times may be affected by customs clearances, strikes and delivery backlogs. LaKoèn is not responsible for any unforeseen delays caused by customs, delivery strikes, or backlogs.

We partner with AU Post both internationally and locally to ensure reliable delivery of our hand-crafted pieces. Their service include track and trace for all parcels and door-to-door delivery

Once your parcel is dispatched, you will receive an automated email containing a waybill number with a tracking link to monitor your order's progress.

Please note that estimated delivery dates are generated shortly after shipment creation, but may be subject to change and may not always reflect the actual delivery date.

Yes, we proudly ship our hand-crafted pieces both locally and worldwide!

Please note that while local Australian orders are tax-inclusive, all international orders are tax-exclusive. This means that your international purchase will be subject to taxes and duties levied by your local government, which varies from country to country. If you are unsure about potential duties and taxes, we recommending reaching out to your local customs office for guidance.

For any questions or concerns about international shipping, or if your country isn't listed at checkout, please don't hesitate to email us at hello@lakoen.com.